Customer Service

Privacy & Security
We take your privacy and security very seriously. Under GDPR (2018) we have changed our terms and conditions and we now store data in accordance with the new law. You can review our privacy policy here: Privacy Policy
Returns & Replacements
BlueSpot accepts returns on faulty or damaged in transit products from our B2B customers. For Lifetime Guarantee returns please fill out the Guarantee Claim Form at the bottom of any page on the website and we will review your message within 24 hours and we will send you a replacement part under the terms of the Lifetime Guarantee. 
Ordering
There are many ways to order from BlueSpot: Phone us on 0800 093 0115, email your order to Sales@bluespot.uk.com, fax it to 0161 832 9957 or via this B2B website. If you do not currently have an account with BlueSpot it is simple to sign up by clicking Trade Registration at the top of this page and filling out any relevant details. 
Payment, Pricing & Promotions
30 day credit facilities are available to customers after submitting the relevant paperwork, this is in the form of a credit application form with credit references and a limited company number. Sole traders are considered on their past trading and payment history with BlueSpot. Our pricing is not fixed and may be reviewed at any time. Promotional pricing may change or be removed from the site at any time. 
Viewing Orders (B2B)
If you would like to view copy orders you can at any time by simply logging in to the BlueSpot Tools website and under my account you can click on my orders. This will give you a breakdown of all previous orders placed online. If you would like review orders previously place directly with the sales team and not via the website then you can do this by contacting us either on sales@bluespot.uk.com or by telephoning the sales team on 0800 093 0115
Updating Account Information
B2B customers can log in to their account at any time and update relevant information. We recommend that you email your account manager on sales@bluespot.uk.com and we can make the arrangements on our internal system. If you have any queries about your data you can contact us on 0800 093 0115.